Privacy Policy for HandyHelper
Effective Date: March 29, 2025Welcome to HandyHelper.work ("HandyHelper," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal information when you use our website, mobile application, or services (collectively, "Services"). By using our Services, you agree to the collection and use of your information in accordance with this policy.
Information We Collect
We collect personal information provided by you directly when you:
- Create an account.
- Post a home project.
- Interact with professionals through our platform.
- Contact customer support.
Personal information may include:
- Name
- Email address
- Phone number
- Address and project location
- Payment information
- Communication records between you and professionals
We also automatically collect information including:
- Device information (IP address, browser type, device type)
- Usage data (pages visited, interactions, timestamps)
- Location data (with your permission)
How We Use Your Information
We use your personal information to:
- Provide, maintain, and improve our Services.
- Connect you with suitable professionals.
- Process payments and manage billing.
- Respond to customer inquiries and provide support.
- Send notifications related to your projects.
- Comply with legal obligations.
Sharing of Information
We may share your information:
- With professionals to facilitate your requested services.
- With third-party payment processors.
- With service providers who assist in the operation of our platform.
- When required by law or to protect our rights and safety.
We do not sell your personal information to third parties.
Data Security
We implement reasonable security measures to protect your personal information. However, no internet-based platform can guarantee complete security. You are responsible for maintaining the confidentiality of your login credentials.
Your Rights
You have the right to:
- Access your personal data.
- i>Correct inaccuracies in your data.
- Request deletion of your data, subject to applicable law.
- Withdraw consent where applicable.
To exercise these rights, please contact us at [email protected].
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our platform or via email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:Email: [email protected]
Thank you for choosing HandyHelper. Your trust is essential to us, and we are committed to protecting your privacy.